Harborline Payments

On trackExpansion ready

Payments · 1,800 employees · Champion: Priya Nair, Director of Platform Engineering

Milestones done

4 of 9

Overdue

None

Checked off by customer

Pilot days left

Day 25 of 60

Plan progress44%

Pilot success criteria

Weekly active pilot users
Target: 70% or more · Now: 82%
Met
PR cycle time on pilot teams
Target: 20% faster than baseline · Now: 14% faster so far
On track
Developer satisfaction
Target: 4 out of 5 or better · Now: 4.2 out of 5 (mid-pilot survey)
Met
Security sign-off on data handling
Target: Written approval from AppSec · Now: Review in progress
On track

Synced with what the customer checks off.

Pilot kickoff with Priya and team leadsDone
Agree on success criteria, pilot teams, and the readout date.
Done Sep 25 by you
Enable Copilot for the four pilot teamsDone
Assign 100 seats and get everyone installed.
Done Sep 28 by the customer
Baseline PR cycle timeDone
Capture PR cycle time for each pilot team before Copilot use ramps up.
Done Oct 1 by the customer
Mid-pilot check-in and developer surveyDone
Review usage and run a short satisfaction survey.
Done Oct 15 by you
Mobile team session on Chat and agent modeTo do
Hands-on session using the mobile team's own code.
Due Oct 22
AppSec sign-off on data handlingIn progress
Written approval covering data retention and PCI scope.
Due Oct 24
Agent mode and code review workshopTo do
Show all pilot teams how to use agent mode and Copilot code review.
Due Oct 29
Final measurement against baselineTo do
PR cycle time, weekly active use, and the end-of-pilot survey.
Due Nov 18
Pilot readout to the CTOTo do
Results, recommendation, and a 600-seat rollout plan before Q1 budget lock.
Due Nov 21