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Digital lending · 1,400 employees · Champion: Dan Okafor, VP Engineering
Before purchase
Day 11
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550 seats, day 10 of onboarding. Dan wants every developer using Copilot weekly by end of Q1. The CISO needs credit model code excluded and an audit story for regulators, and the CFO will review value at six months.
Every developer using Copilot weekly by end of Q1
“Every dev using it weekly by end of Q1.”
Cut new hire ramp time
“Onboarding new hires faster. Ramp takes about 3 months now.”
Keep credit model and loan decisioning code out of Copilot
“CISO wants the loan decisioning repo and anything touching credit models excluded.”
Show clear value by month six
“CFO wants to see value at 6 months or they cut seats.”
Credit model and loan decisioning code must stay out of Copilot · CISO
Our plan: Set content exclusions for those repositories in week two and test them with the CISO's team.
Regulators will ask how AI is used in development · CISO
Our plan: Build an audit story: written policies, audit log for Copilot admin activity, content exclusions, and usage metrics.
Enablement team is only three people · Head of Developer Experience
Our plan: Give DevEx a ready-to-run champion kit and self-serve guides so they lead sessions instead of writing them.
Value has to show up by month six · CFO
Our plan: Track weekly active use and new hire ramp from day one, with a value review scheduled before month six.
Dan drove this, rolled out to 2 teams informally before buying. CISO concerned about loan decisioning repo + anything touching credit models, wants it excluded. regulators (state + CFPB exam stuff) came up, need audit story. dev ex team will run enablement but are 3 people. Dan's goal: every dev using it weekly by end of Q1, and onboarding new hires faster (ramp takes ~3 months now). CFO wants to see value at 6 months or they cut seats. mostly VS Code, some JetBrains.
Things that need a push, found automatically.
The customer sees this on their portal too.
The customer sees this on their portal too.
The customer sees this on their portal too.
The customer sees this on their portal too.
1 open, from the customer's portal
Can we book the train-the-trainer session for our DevEx team? Thursday or Friday next week works best.
Oct 9
Kickoff with Dan, the DevEx team, and the CISO. We agreed the exclusion list for the credit model repos lands in week two, and DevEx will run enablement in waves after a train-the-trainer session. The CFO's six-month value check makes weekly active use by team the number to watch.
Dan Okafor
VP Engineering
Drove the purchase after an informal rollout to two teams. Wants weekly use across the org and faster new hire ramp. Give him numbers he can show the CFO.
Last opened the customer portal 1 day ago
CISO
Wants loan decisioning and credit model code excluded, and an audit story for state and CFPB exams.
Head of Developer Experience
Their team of three runs enablement for 550 developers. Needs ready-made materials, not more work.
CFO
Signed off on spend. Will review value at six months and cut seats if it isn't there.